We love your feedback and have added it here. Send us an email with pictures and thoughts on your project. Or write a brief review for us on Houzz or Google. If you can’t give a 5-star review, then let us know how we can better serve you to earn your 5-star review.
Good to hear that your company follows up. In this day, that is unusual. The porch spindles were perfect, matched the original ones. We have replaced the damaged ones and have a few left for the future. Thanks again for being such a great company.
P.C. here, just sent some pics of our dorms and a business office that we used your product on. Both times everything came undamaged and was very good to use and install. We will definitely be using your products in the future. Hope you like the pics , use them if you like.
Porch Railings, CT School for P.C. of Lakeville, CT February 9, 2023;
I meant to send this off a bit ago, but work has been crazy the past couple weeks. I received all posts and spindles in perfect condition, and I must say they are beyond gorgeous – especially the four custom posts. Both the person who will re-build my porch and I were blown away by the craftsmanship of all the products! Thank you again so much for all your help, and next spring I will post comments and pictures on your website. Take care and happy holidays!
V.S. of Sherbrooke, QC Canada December 21, 2022;
Thank you for reaching out! The best part about the process was working with you. You were so patient and kind and helpful. I hope your company pays you well, because you deserve it! We received everything in good condition except for 1 to 2 pieces (from what I remember). But you all credited our account for the damaged pieces. The gentlemen who installed the railings above our front porch probably weren’t the best people for the job but at least it looks good! Here’s a picture to show the finished project: Hope you have a blessed holiday!
Railings Above Front Porch of Jonesborough, TN December 20, 2022;
The replacement columns were perfect, and my contractor got them installed, but before we could finish the whole porch project, I got a great offer for the house. So I sold it!! The new columns were so close in color to the paint on the old ones, I hadn’t even painted them yet. And I’m not sure if the new owners even noticed. So my porch column project is done! Thanks for everything. You guys were great to work with. I’ll recommend you if I run into anyone who needs your stuff!!”
Columns for B.S. of St. Augustine, FL November 29, 2022;
The balusters we received from American Porch were fabulous! Our contractor used the balusters in a small deck rebuild. I wish that we had ordered all of the deck rail parts from your company. The rail materials that he sourced locally were inferior to the product we received from your company.
We are awaiting some additional hardscaping around the deck. As soon as it is complete, I will be happy to share photos of the he finished product!
American Porch was so easy to work with, and we will use your products in future projects! (Feel free to share this review!)
S.D. of Greenville, SC November 17, 2022;
I just now had enough time to sit down and submit my review. The project is complete except for the painting, but its too hot here to do that at the moment!!
I gave your company 5 stars in all categories. Bob was such a great guy to work with. We needed all the help we could get so as to not purchase the wrong size, etc…I would recommend your company to anyone looking to replace their columns.
Exterior Columns for T.K. of Fort Valley, GA September 8, 2022;
Yes, things are going well here in Toronto. The project is wrapping up and the railings look great. If you drop me a note in September, I can send you some more finished photos. But here are a couple from the site today.
Front Porch Railing for A.T. of Toronto, ON Canada July 18, 2022;
Very good customer service to start off with. Amber followed up on any questions I had immediately. The support staff behind her was great also. We received our order on time and complete which is rare these days. Great product line also.
Very satisfied with my experience with American porch.
Architectural Details for C&S General Contractors Inc of Northfield, IL July 15, 2022;
I needed to match existing spindles from 1920’s. The staff were incredibly helpful for my first-time railing project, all parts were perfect, and the results outstanding. Now doing a second railing replacing rotted original. My highest rating to American Porch.
Replacing 1920’s Spindles for S of NC July 14, 2022;
