Reviews

We love your feedback and have added it here.  Send us an email with pictures and thoughts on your project.  Or write a brief review for us on Google Reviews.  If you can’t give a 5-star review, then let us know how we can better serve you to earn your 5-star review.

We had an excellent experience with American Porch. Their wood railing products were high quality and easy to assemble. The service team was responsive and provided a credit when I ordered something incorrectly. Also, I have been referencing their details and standards and have found them to be a great resource. Will use again for future railing projects!

Wood Deck Railing

Wood Deck Railing, Square Balusters, and Newel Posts for Foster Design Farm of Lafayette, CO
January 27, 2025;

The spindles that I ordered were exactly what that were described and delivered on time and communication was very helpful in scheduling reconstruction. After staining and installing the spindles and after revisiting the office I had to look closely to see which ones were the new ones. Thank you very much for help.

Classic Deck Spindles for J.K. of Avon, IN
January 24, 2025;

The column covers I bought are excellent quality but the customer service is even better. I had made a mistake on the order form and called to correct it and was met with the most professional, most helpful customer service I’ve ever dealt with. My error was corrected immediately and a follow up confirmation arrived while still on the phone reflecting the update. I also did not order the caps for the columns because I intended to build them in the field but American Porch reached out just to double check I hadn’t forgotten to order them. The feeling I got was a real family operation that cares about their customers and the products they deliver.
Front Porch Post Wraps

12″ Raised Panel Front Porch Post Wraps for M.G. of Fair Haven, NJ
January 22, 2025;

Done. Happy to do it. Your products and your service were outstanding. Looking forward to the next opportunity to use you guys again. Thank you.

Colonial Decorative Porch Posts for N.T. of Jamaica Plain, MA
December 18, 2024;

The spindles went perfectly with the existing ones I had, and I’m really pleased with how the porch turned out.

Classic Wood Deck Spindles for E.M. of Idaho Springs, CO
December 17, 2024;

Four years, two contractors, 2 rounds of COVID among crew – and porch repair that we started to plan in 2020 is finally done! Project included custom duplicated balusters & railing system from American Porch and mahogany decking from Azek/Timbertech. I thought you would like to see the results. Pictures attached.

Amber – original plan was to install balusters & railings, then paint white (existing color scheme). Also to reinstall lattice skirting. However, I saw a sample porch via your website and decided to go with a 4 color Victorian theme; also to design/build skirting with decorative cutouts.

Cedar Deck Railing and Custom Balusters for T.W. of Southfield, MA
December 6, 2024;

We just finished installing the railings on our porch. We still need to finish caulking and touching up the paint (which may need to wait until spring!), but the bulk of the installation is complete. Last we spoke, you asked us to provide feedback on our experience with the installation instructions and the poly rail-to-round column kits you graciously sent us.

Overall, the kits were great for the straight/level railing sections. They fit perfectly around the 8″ columns and were unaffected by the slight column taper. The attachment with the provided T-bolts was solid.

Our design had three sections of stair railings, with the upper section of the top and bottom rail attached to a round column (and the lower section attached to a square post). Because of the stairs’ angles, we needed to modify the adapters somewhat in these areas to maintain the correct top and bottom rails angle, but it wasn’t a big deal.

The instructions were helpful and clear. I found it easiest to use an oscillating tool to do a “rough cut” of the coping required to fit around the round columns before refining the curve with an angle grinder. The oscillating tool also worked best for notching the areas of the rail that needed to accommodate the brackets/mounting hardware.

While we still need to finish up the details, we are very happy with the finished product and our overall experience!

Thank you very much for your time and assistance throughout this process! I really appreciate it!

Poly Balustrade and Tuscan Columns for E.L. of Stoneham, MA
December 4, 2024;

Thank you so much, your product was perfect! Will definitely be coming back to you guys.

Victorian Wood Porch Spindles for G.J. of Montera, CA
November 14, 2024;

The column product I purchased could not have been any better to work with, and also provided the structural integrity I needed, as well as the cosmetic benefit- it was great. Thank you, and have a nice Thanksgiving.

Porch Column for S.B. of Lake Elmo, MN
November 13, 2024;

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