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Thanks for reaching out! We couldn’t be more thrilled about how our project turned out. Other than the delivery snafus that were out of your hands, everything was perfect. You guys were SO helpful. I’ve attached some before and after photos. I also let our neighbors know that we got our materials from you guys. 🙂 We still have a few more things we’d like to do on our exterior, but we are close to the finish line. Thanks again!
Outdoor Porch Railing for S.K. of Philadelphia, PA October 26, 2021;
Thank you for reaching out. Yes, we finished the project and are very happy with the results. The only issue we had was with the unloading of the materials.
I’m not sure if you sell a plate or something that can serve as a cap, but as you can see in the photos the tops are not completely covered and we had to cut pieces to seal off the open tops. Had I to do it again, I may have gone with thin sheet of aluminum or flashing that was cut to fit over the whole install rather than cutting two rectangles to cover each side.
Attached are a couple quick photos the installation. The photos were not taken with the mindset of showing off the columns themselves. If you would like, I can try to get more that might show the columns a little more.
Composite Columns for B.Y. of Havertown, PA October 22, 2021;
I highly recommend American Porch for railing project. My house was built in 1915 and I wanted to match the railing I have on the existing porches while building a second level deck for a nice view of the Lafayette River.
American Porch was helpful in planning and executing my project. There was a small problem with my large order missing one piece and they sent replacement piece immediately. The quality of the products and level of service was second to none.
Square Cedar Balusters for N.G. of Norfolk, VA October 15, 2021;
My husband and I gave the porch railing system to our daughter and husband for Christmas last year. It finally warmed up enough and stopped raining in May to let us put this together. I will tell you I’m a 72 year old do it yourself woman and free labor. I researched putting the system together-the hardest part was scribing for the round pillars! It took us about 3 days. Any flaws and gaps were fixed with caulk and fillers. The painters just left and the railing is beautiful!!! I love the American Porch product. It was easy to order all I needed . It far outweighs what you get from local big box stores. Having beautiful styles and sizes to choose from was wonderful. This is probably the last of my Big Projects and I am very proud of this job. Every time I walk up this porch I Smile! Thank you American Porch!
Revival Porch Spindles and Railing for J.N. of Louisville, KY September 20, 2021;
Tremendous work building balusters to match 100 year old ones on my porch, and great customer service to boot. Professional and easy to deal with, shipped them a baluster and they matched it exactly.
100 Year Old Baluster Replacement of PA September 15, 2021;
I purchased two newel posts, post caps and proprietary installation hardware from American Porch. I couldn’t be happier with the entire process and with the finished product. Their website is very user friendly, and their in person service is excellent as well. The quality of all of the components (carefully packaged and delivered) exceeded expectations.
Newel Posts and Caps for M.A. of San Francisco, CA September 7, 2021;
We just wanted to follow up and see how your project is going.
“Slower than I would like but it is in progress”
Did the materials show up in good condition and meet your expectations?
“Yes. No problems with shipping….Products were well packed and arrived undamaged. Balusters looked perfect. The smoothness of the finish was great….Little to no prep work for the painters.”
We would love to hear any feedback and see pictures of your project.
“I’ll be happy to send before and after photos once project is done. Balusters are having finish applied then will be installed.”
Please let us know if there is anything else we can do to help.
“Would definitely recommend your company for future projects.”
5″ Mahogany Porch Spindles for C.U. of Atlanta, GA August 24, 2021;
The customer service was very good. We have strict historical standards in our city. American Porch offers a baluster that was pretty close in style to the historical ones we needed to replace, and we were able get approval to use them through the city historical review. American Porch helped us calculate what we needed for our project. The product arrived in good condition and is very nice quality. We got the primed version of the balusters and rails, but they still required 2-3 coats of good paint to get good coverage. I would recommend American Porch for your historical porch products.
Historical Balusters for C.M. of Sacramento, CA August 20, 2021;
Thanks for your follow-up. This was my first experience with American Porch products. I was very impressed with every aspect of the process. Helpful staff, product literature, order placement, scheduling and delivery proceeded flawlessly, despite the Covid-associated, supply chain disruptions. As the tenured, proprietor of a building supply company, I place great value on a merchant’s investment in customer satisfaction. American Porch, LLC is an outstanding company. As the result of supply chain delays, the project is expected to achieve completion by October 15, 2021.
Fluted Columns for B.D. of Dorchester Center, MA August 19, 2021;
